Terms Of Service

TERMS OF USE:

As a customer, you are responsible for submitting print-ready files (resolution of 350 dpi, CMYK color mode, correct bleed, etc.). We will only correct errors of improper cutting, print quality, color, print shift, and printing delays to ensure that you are satisfied with your final product. Please note that due to the nature of our full-color printing (CMYK), we cannot print every color available. We do not color match; however, we offer the print industry’s standard phrase of respectable color and will make every rational effort to print your product as close to the colors you have provided as possible. INKWORKS/IMPACT reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this Site.

 

REFUND POLICY:

Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order at no charge. Customer must notify INKWORKS/IMPACT within 2 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement, Customer must return 100% of the received product within 7 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedited printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by Customer’s own expense.